management – To save money, Marriott introduced linen reuse program which also
helped to conserve energy and water (Landau, 2017).
under pressure – Project teams had to work under pressure, but they managed the
management – Marriott faced employee turnover. To retain their employees, it
gave training to its employees with the help audio-visuals, conference calls,
management skills – To reduce the time lag, Marriott’s swiftly outsourced its
procurement and repackaging process to an external distribution company.
Solving Skill – Marriott’s project teams identified the various problems the
company was facing and implemented the best solution which benefited the
– There should be clear communication to avoid confusion among the employee.
Marriott’s project team provided training to employee using photos and videos.
Marriott introduced an intranet
website where information could be easily posted and accessed. Also, conference
calls were conducted during ordering process and the shipment of linen to
ensure clear instructions and no confusion.
Turnover – Property management teams needed to be trained for bedding change
and ordering process. They also needed to train staff to overcome the language
barriers between managers and housekeeping. During this period the properties
faced staff turnover.
To save cost, Marriott
introduced linen reuse system where in the linen could be changed only when
needed upon the request of guests. This helped hotels to conserve energy and
– Some newly established properties had to face financial burden since the
bedding standards needed them to dispose their newly purchased linen.
To tackle this problem,
Marriott contracted an external distribution company which received, repacked
and shipped the bedding to the various hotels.
Management – Marriott bedding was manufactured and distributed from companies
which were overseas. This created a time lag of six months between the order
and delivery time.
overcome this challenge, the project teams introduced training videos which
were wordless which helped to demonstrate how the bedding should be used with
the help of photos.
– the project teams had to work with people with different cultures, languages,
government regulations and across different time zones. In such situation
effective communication became a big challenge.
solve this problem Marriott asked all properties some simple questions and then
created a database which helped the procurement team to estimate the cost of
and Controlling – Marriott had a bedding standard before the Bedding Program in
2004. Hotels were of different ages and hence there was a variation in the
bedding specifications. So many different variations indicated that the project
scope was a big challenge.
Bedding Program faced a lot of challenges across the globe and it had to
identify the problems and formulate strategies to overcome these problems.
It improves the internal relation among
the employees. As the employees work closely in teams to achieve their goal,
they develop the sense of team spirit. This improves coordination and
It helps to improve communication between
all the people involved in the project. Communication flows from the top level
to lower level and vice versa. It enhances the organizational breakdown structure
and helps the employee to identify their duties.
It helps in reducing time by eliminating
unnecessary tasks. It closely monitors all the tasks and identifies which task
is lagging and then works towards completion of the task on time. It uses
techniques like Gantt chart and Pert to monitor the time taken by tasks.
It enhances customer satisfaction by
meeting the requirements of its customers. Customers are happy when they
project is on time and within their budget.
It improves flexibility by helping the
business to change strategies as and when they identify new strategies which
could benefit their business even more. You can also make changes or
modifications in the project scope.
It helps to give a clear vision and focus
to the company. This improves the Project Managers ability to select the best
tasks which will help their business.
Project Management helps to reduce cost by
controlling cost and allocating the resources efficiently. It helps to make
optimum utilization of resources with minimum wastage. Reduction in cost then
helps to increase its profit margins.
of Project Management
Milis, CEO of Global Construction states that project management has helped
them to reduce the cost by improving
the ability to select the best project
which is beneficial for the success of the business. Project management is also
important as it has helped the company to improve
its productivity by helping it to get things done and quickly respond to
the market changes. There is a better
internal co-ordination in the business as Marie Scott, Director of PMO,
aligned the projects with its business strategy which helped them to have
consistent processes. Project management has helped Doug to have a clear focus and vision which has made
him confident that they’ll be successful in the future (Research Gate, 2013).